← Formkeep

Support

Email cengiztezel9@gmail.com. We reply within 2 business days (Monday–Friday, Europe/Istanbul). Please include your store's myshopify.com domain, the theme name and a product URL where you see the issue.

Turn on the sticky bar

1. Open Formkeep from Apps in your Shopify admin.
2. Click Open theme editor (or enter the ID of a theme copy to try it there first).
3. In App embeds, switch on Formkeep bar, adjust colors and text, then Save.
4. Open a product page and scroll past the theme's own Add to cart button.

To remove it, switch the embed off and save. No theme code is edited.

Common questions

The bar does not appear

It shows only on product pages, after the theme's Add to cart button scrolls out of view, and hides while a cart drawer, dialog or another bottom widget covers it. If your product page has more than one product form, set Main product form CSS selector in the embed settings.

Personalization fields (name, photo, phone model)

Formkeep clicks your theme's real Add to cart button, so required fields, uploads and line item properties work as before. If a required field is empty the page scrolls to it. If your personalization app only accepts real taps, enable Always scroll to the product form.

My theme already has a sticky add to cart

Some themes, such as Horizon, include their own sticky bar. Formkeep hides it while the embed is on, so only one bar shows. To keep the theme's bar instead, turn off Hide the theme's own sticky add to cart.

It overlaps a chat or cookie widget

Increase Bottom spacing in the embed settings.

Privacy policy

Destek (Türkçe)

E-posta: cengiztezel9@gmail.com — 2 iş günü içinde yanıt. Mağaza alan adınızı, tema adını ve sorunun görüldüğü ürün bağlantısını ekleyin. Çubuğu açmak için: Uygulamalar → Formkeep → Open theme editor → Uygulama yerleştirmeleri → Formkeep çubuğu → Kaydet.